Terms and Conditions

Website Usage Terms and Conditions

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Celebrity Makeovers’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.The term ‘Celebrity Makeovers’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is Celebrity Makeovers, Unit 2 1 Louise Street Underwood 4119, Australia. The term ‘you’ refers to the user or viewer of our website.The use of this website is subject to the following terms of use:

The content of the pages of this website is for your general information and use only. It is subject to change without notice.This website may use cookies to monitor browsing preferences.If you do allow cookies to be used, please refer to our privacy policy for details of what data we may collect and how it may be used.Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).Your use of this website and any dispute arising out of such use of the website is subject to the laws of Australia.

POLICY & TERMS

BOOKINGS.
To secure a date, a signed contract is required with a full payment due at the time of signing. Please be advised, dates and scheduled service times will only be reserved when a signed contract and payment are received
BOOKING TIMES.
This Contract contains start time and estimated finish time initiated and approved by client. When reserving your date, book accordingly. Any additional makeup needs outside contract times will only be performed at the discretion of the makeup artist. All persons involved in makeup appointments need to be available at the scheduled time.
CONSULTATION AND TRIAL. 
A trial session does NOT ensure booking. Celebrity Makeovers will perform the “Initial Consultation” to determine make-up colors and application method, per the requirements of the Client. It is highly recommended that the client gets images of the style of makeup and hairstyle they wish our stylist to recreate. Consultations are limited to one look, additional fees apply for additional looks. Consultations are held at Celebrity Makeovers studio and will last a maximum of 1 hour. Trial Sessions are NOT refundable.

PAYMENT.
The artist has the discretion to not to provide service until full payment is received.

  • Acceptable forms of payment are CASH, CREDIT CARD and DIRECT DEBIT
    – For all Credit Card transactions, a transaction fee of 2% will apply
EARLY STARTS
Start time at 5am and Prior incurs additional fee of $75
FLOWER GIRLS
30 mins Max for hairstyle and makeup for flower girls
TRAVEL RATE
There is $1.00 per km travel fee (round trip) for locations more than 10 km of Celebrity makeovers studio, which is in Underwood, Queensland.
PARKING FEES.
Where Parking, Toll Roads, Valet may be incurred the amount will be included in the final.
AIR CONDITIONING.
It is highly advisable that the room used for styling is air conditioned in order to reduce the chance of sweating ultimately affecting the makeup application
WORKING AREA.
Please ensure we have ample working area for our products to be placed – Ideally a dining table.
CANCELLATION POLICY.
In the event of cancellation. Fifteen (15) days notice is required. If insufficient notice is provided before the scheduled event, 50% of the full payment is not refundable.
REFUNDS
All monies paid by client will be refunded if the contract is cancelled within three (3) days of contract signing. After the three (3) day grace period, should a client cancel the booked event or any service on a contract, 50% of the full payment will be refunded to the client. If Artist cancels at any time or are unable to perform her duties for any reason, a full refund by the artist will be made and no further liability will exert by the artist to the client. There are NO refunds after service (s) have been provided for and/or event is completed. We HIGHLY encourage our clients to book an “initial Consultation” to determine whether they would like to book us for their event
DELAYS.
A late fee of $15.00 will be charged for every 15 minutes of delay when a client is late for the scheduled time, or if scheduled makeup exceeds allotted time due to client delays.
NO SHOW.
Once the agreement has been signed, the Client will be responsible to pay in full for all parties that fail to show up for their appointment time.
EVENT DATE/TIME/LOCATION CHANGE POLICY.
At the request of the client, the event date/time/location may be changed with the approval of the artist. For any changes to dates/times/location within 14 days of the event start date, a fee of $50.00 will apply and additional costs such as travel fees may apply.
AIRFARE AND ACCOMMODATIONS. 
All costs for travel to a booked event are to be paid by Client. Costs may include, but are not limited to Airfare, Hotel, Transportation, Service Incidentals and all taxes. The Artist will furnish any and all receipts and invoices of all charges and/or payments made by them to be re-imbursed by the client. Client is responsible for reserving lodging the night preceding the event.
SERVICE LOCATION AND REQUIREMENTS
Locations of service for the day-of-event will be at the discretion of the client but there are certain requirements the artist needs to complete the services. A “set up” table/work area needs to be made available for the artist at said location. Working electrical outlets must be available for use by the artist. Ample lighting, whether by means of natural light or by lamps, must be provided for service to be performed properly.
PUBLIC HOLIDAY BOOKINGS
An additional surcharge of 20% will apply to the artist normal rates if events are booked on public holidays
APPROVAL FOR PHOTOS.
I give approval for photographs to be taken and used for education and publication purposes on our website and social media pages.
CERTIFICATION.
The client must certify that all the information on this form is accurate and complete. I hereby indemnify and hold Celebrity Makeovers and its employees harmless for any damages that may occur as a result of any services and that any services is taken at my own risk. I understand that the failure to disclose information requested above may result in adverse effects/reaction.
SATISFACTION GUARANTEED.
In the event the client is unhappy with the services provided, a full money back guarantee will be provided on condition that all work undertaken by the artist is undone or removed, ie. makeup is completely removed and hairstyling is removed to its original state.